Sportarm Careers
At Sportarm, we pride ourselves on providing exceptional customer service – an ethos strengthened by our own passion for sporting life & extensive industry insight. This is guaranteed across all of our three locations: Dorset, Gloucestershire & London. Established in 1988, We are renowned for an extensive range of Shotguns and Rifles. Our expertise has allowed us to innovate, design & develop exclusive shotgun models with global gun manufacturers. We stock an exceptional range of Sporting attire and accessories, boasting a wide variety of country lifestyle brands.
Sportarm West London – Retail Assistant
Salary: £20,000 – £30,000 (depending on experience) – November 2024
Are you experienced in delivering exceptional service to discerning, high-net-worth customers?
Who We Are
Established in 1988, the multi-award-winning Sportarm Group has grown to become one of the UK’s leading suppliers of sporting shotguns, shooting accessories, and clothing.
We take pride in offering our exclusive clientele the finest-quality goods, expert advice, and a tailored customer experience that reflects their lifestyle and expectations.
Who We Are Looking For:
We are seeking a polished and professional Retail Assistant with significant experience in high-end retail. You will have a proven ability to engage with high-net-worth customers confidently, providing them with a seamless, discreet, and exceptional shopping experience.
As an ambassador for Sportarm, you’ll uphold our prestige reputation, ensuring every interaction exudes professionalism, charm, and genuine understanding of our customers’ needs.
A strong affinity for country sports and the countryside is essential, enabling you to build rapport with our exclusive clientele.
The Role
Based at our West London Gun Room, you’ll play a pivotal role in delivering a bespoke retail experience that exceeds customer expectations. You will oversee the day-to-day retail operations, ensuring every detail reflects the high standards of our brand and clientele.
Skills & Knowledge:
To thrive in this role, you must demonstrate::
- A strong background in high-end retail, with experience serving high-net-worth customers.
- Exceptional interpersonal and communication skills, with the ability to build trust and rapport effortlessly.
- IIT proficiency, including EPOS systems, Shopify, CRM tools, and Microsoft Office
- A keen eye for visual merchandising, ensuring the store reflects the tastes and preferences of a discerning audience.
- Expertise in inventory management and control.
- Experience in order fulfilment, including processing, packing, and dispatching orders.
- A proactive and adaptable approach to delivering personalised customer service.
What We Offer
At Sportarm, we value your dedication and expertise. While we prefer a full-time commitment (five days, including Saturdays, from 8:00 am to 5:00 pm), we are open to considering two part-time candidates sharing the role.
We provide:
- A competitive remuneration package
- Four weeks’ annual holiday
- A generous staff discount
- A company bonus scheme
- A pension scheme
Our work environment is truly exceptional, offering a supportive setting that reflects our high standards and dedication to excellence.
What Happens Next
After reviewing your CV, we will conduct a short informal telephone
If you meet these criteria and are passionate about delivering an unparalleled shopping experience, we’d love to hear from you.
– Send your up-to-date CV to [email protected].
– Successful applicants will first be invited to a short, informal telephone interview.
– Final interviews will be held in person with Kevin Phillips, Managing Director, at Sportarm West London (Sharvel Lane, Northolt, London).
We look forward to welcoming a refined and talented individual to the Sportarm team!