Sportarm Careers

At Sportarm, we pride ourselves on providing exceptional customer service – an ethos strengthened by our own passion for sporting life & extensive industry insight. This is guaranteed across all of our three locations: Dorset, Gloucestershire & London. Established in 1988, We are renowned for an extensive range of Shotguns and Rifles. Our expertise has allowed us to innovate, design & develop exclusive shotgun models with global gun manufacturers. We stock an exceptional range of Sporting attire and accessories, boasting a wide variety of country lifestyle brands.

Sportarm West London – Retail Assistant

Salary: £20,000 – £30,000 (depending on experience) – October 2024

Are you passionate about retail and ready to take on a truly exciting role?

Who We Are

Established in 1988, the multi-award-winning Sportarm group has since grown steadily to become one of the United Kingdom’s leading suppliers of sporting shotguns, shooting accessories and clothing. We are in three sought after locations Dorset, Gloucestershire, London and a thriving online platform too.

Our success is anchored in our passionate commitment to offering our customers the highest quality goods, expert advice and outstanding customer service.

Who We Are Looking For:

We are seeking an individual with strong customer service focus and a proven track record in retail sales. As an ambassador for Sportarm, you will demonstrate a customer first approach, ensuring our high service standards are upheld. Engaging with our customers and representing Sportarm with confidence and charm are essential. An affinity for country sports and the countryside is also important.

The Role

As a retail assistant based at our London Gun Room, we are looking for you to elevate Sportarms’ retail experience and presence. You will be overseeing the day-to-day retail operations of our West London store ensuring seamless and exceptional customer experience.

Skills & Knowledge:

To thrive in this role, you should possess the following skills and knowledge:

  • Strong IT literacy, including experience with EPOS systems, Shopify, CRM systems, and Microsoft Office applications.
  • Experience in visual merchandising.
  • Inventory management and control.
  • Order fulfilment, processing, packing and sending out orders.
  • Ability to provide excellent customer support.

What We Offer

At Sportarm, we highly value work-life balance. Ideally, this position would be a full-time role, working across five days, one of which would be Saturday, 08:00 until 17:00. However, we would consider two people in this position working part-time. Our work environment is truly exceptional, providing you with a fantastic setting to excel. Rest assured, our remuneration package is highly competitive, four weeks annual holiday, generous staff discount, company bonus and pension scheme.

What Happens Next

After reviewing your CV, we will conduct a short informal telephone interview. If successful, this will be followed by an in-person interview with the managing director of Sportarm Group, Kevin Phillips, at Sportarm West London, Sharvel Lane, Northolt, London.

If you are interested in this exciting opportunity, please send your up-to-date CV to [email protected]. We look forward to meeting you and discussing how you can become a valued member of our team!